Virginia Community Service Board review for Modern Image

Posted on: May 7, 2014

From our Google+ page, we received the following review for a large medical chart scanning project from Alan Witt at the Region Ten Community Service Board (CSB).   Region Ten provides mental health, intellectual disability, crisis and substance use services for adults and children living in the City of Charlottesville and the counties of Albemarle, Greene, Fluvanna, Louisa and Nelson.

r10“As an agency we were balancing a renovation project for the building where our records were housed and there was a late decision to expedite our plans to scan our medical records.  We needed a partner who could be flexible around our plan and support us with the transition while providing useful and clear documents for providers to be able to access for continuous use.  We were recommended Modern Image by another CSB who was currently involved in a similar project.  Modern Image navigated the preparation of the project along with a several day prep and ship, and have continued to offer excellent customer service and a quality product; as promised.

Andy and Modern Image provided a supportive foundation to the project from the very beginning.  He was able to help us determine everything from the basics of record/page count to final package product along supportive information to attach to our Electronic Health Record System.   Andy, Michelle, and the rest of the staff at Modern Image have worked to make are project feel important and have offered a significant attention to detail!

Our project was estimated at over 3.5 million pages and a timeline of 6+ months until completion.  The weekly updates and ease of communication are a great vantage point into the process and we are satisfied with the project in whole! As a partner with Modern Image we have problem solved on unanticipated issues and have continuously remained goal focused.   We are still navigating our project with Modern Image but we have been very pleased with the efforts and support.  I would recommend his company to anyone working through a similar project.”

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